Cookie Policy

A cookie is a small text file that a website places on your device when you visit. It contains a short string of data — typically an identifier — that the website can read on subsequent visits. Cookies are not programs and cannot run code. They cannot access other files on your device.

Cookies are used by virtually every website on the internet for purposes that range from keeping you logged in to understanding how people navigate a page. Without them, websites would forget who you are every time you load a new page.

In addition to traditional cookies, we use similar technologies including local storage (which persists data in your browser beyond the session) and pixel tags (small invisible images used to track whether an email was opened or a page was loaded). This policy covers all of these technologies.

The Pokies Net uses cookies for four distinct purposes: to keep the platform functioning correctly, to understand how it is being used, to remember your preferences, and to track the effectiveness of our marketing.

We do not use cookies to build advertising profiles, to sell data to third parties, or to track your activity across unrelated websites. Our use is limited to what is necessary to operate and improve the platform itself.

The sections below explain each category in detail, including which specific cookies are used, what they do, and how long they remain on your device.

Some cookies on the platform are set by third parties rather than by The Pokies Net directly. These include analytics providers (Google Analytics), UX tools (Hotjar), and advertising attribution services (Facebook, TikTok). We have contracts in place with each of these providers governing how your data is handled.

Third-party providers may have their own cookie policies that apply to the data they collect. We recommend reviewing the privacy policies of Google, Meta, and any other provider whose cookies appear in your browser if you want a complete picture of how that data is used.

We do not grant third-party providers the right to use data collected through our platform for their own advertising purposes. Their access is limited to the specific function they perform for us.

You have meaningful control over which cookies are stored on your device. Below are instructions for the most widely used browsers.

Google Chrome: Open Settings → Privacy and Security → Cookies and other site data. You can block all third-party cookies, clear existing cookies, or add exceptions for specific sites.

Mozilla Firefox: Open Settings → Privacy & Security → Cookies and Site Data. Firefox offers standard, strict, and custom protection modes, each with different levels of cookie blocking.

Safari (Mac and iOS): Open Preferences → Privacy. Enable "Prevent cross-site tracking" to block third-party cookies. On iOS, go to Settings → Safari → Privacy & Security.

Microsoft Edge: Open Settings → Cookies and site permissions → Cookies and site data. You can choose to block third-party cookies or manage exceptions site by site.

Disabling essential cookies will prevent you from logging into your account and using core platform features. All other cookie categories can be disabled without affecting your ability to access the platform, though some personalisation features may not work.

You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

Cookies fall into two categories based on how long they persist: session cookies and persistent cookies.

Session cookies exist only for the duration of your browser session. They are deleted automatically when you close your browser. We use session cookies for authentication tokens and short-term security checks.

Persistent cookies remain on your device until their expiry date or until you delete them manually. The expiry period varies by cookie type — analytics cookies typically last one to two years, while preference cookies may last 30 days to one year. The specific durations for each cookie are listed in the table above.

We periodically review which cookies we use and remove any that are no longer necessary. If you notice a cookie on our platform that is not listed in this policy, please contact us at [email protected].

As our platform evolves, the cookies we use may change. We will update this policy whenever we add, remove, or significantly change a cookie. The date at the top of the page reflects the most recent revision.

For changes that affect your privacy meaningfully — such as adding a new third-party analytics provider — we will notify you through the cookie consent banner the next time you visit the platform, giving you the opportunity to review and update your preferences.

If you have questions about how we use cookies, want to request information about specific cookies on the platform, or have concerns about our use of tracking technologies, contact us at [email protected].

For general account and support enquiries, our live chat team is available 24 hours a day, seven days a week.